- What products does polishhouse.shop sell?
polishhouse.shop focuses on providing practical home storage products to help customers better organize and utilize their home space. Our products are suitable for various living scenarios such as wardrobes, bedrooms, kitchens, and living rooms, making storage simpler and more efficient.
- Which regions do you offer shipping services to?
Currently, polishhouse.shop only offers shipping within the United States and does not support international shipping.
- How long does it take for my order to ship after I place it?
After order confirmation, we usually process the order and arrange shipment within 1-3 business days.
- How long will it take to receive my order?
After the order is shipped, it usually takes 3-7 business days to arrive. The exact time may vary depending on the delivery address, weather, and logistics conditions.
- How can I check my order status?
After the order is shipped, if you provide tracking information, we will send relevant delivery information to the email address you provided when placing the order. You can check the order status using the tracking information.
- Can I change my delivery address? If your order hasn’t entered the shipping process yet, please contact us as soon as possible to request an address change. Address changes may be restricted once the order has started processing or shipping.
- What should I do if I find a problem after receiving the goods?
If you receive damaged, defective, or inconsistent goods, please contact us immediately with your order information and relevant details. We will assist you in resolving the issue.
- Do you support refunds?
Yes. If your order meets our refund policy requirements, you can contact us to apply for a refund. Refund requests are processed according to the website’s refund policy procedures.
- How long does it take for a refund to arrive?
After your refund is approved, we will process it using the original payment method. Refunds typically arrive in your account within 3-7 business days, but the exact time may vary depending on the payment institution.
- How do I contact customer service?
If you have any questions about our products, orders, or after-sales service, please contact us through the following methods:
Email: support@polishhouse.shop
Phone: 5513831505
Our team will assist you as soon as possible.